Ask · 17 surfaces
Conversation
Conversations, results, evidence and continuity of the user's information needs.
- Access by invitationFollows from a decision
Enter the scope with verifiable identity and membership.
page · A3 · A4 · B10
- Personal homeFollows from a decision
Open or resume conversations and pending needs.
page · D1 · A0.4
- ConversationsDecided
List conversations as distinct objects with their own continuity, separate from tickets.
page · D1
- Active conversationDecided
Maintain conversation context with explicit boundaries, provenance and correction.
page · D1 · D2 · D3
- Input classificationDecided
Distinguish greetings, product help, information needs, operations and mixed queries.
state · A0.6-10
- Product helpDecided
Describe capabilities using the deployment's current capability contract.
state · E6
- Request for clarificationDecided
Ask for the minimum fact when the case is ambiguous.
state · A0.3 · D3 · D5
- Result for each needDecided
Show what was resolved, what is open, and what comes next.
state · A0.3
- Supported answerDecided
Guidance with material that is identifiable, in force, applicable and authorised.
state · A0.3 · B10 · D3
- Composite resultDecided
Resolve several units separately without losing any.
state · A0.3 · A0.6-10
- Declared limitDecided
Say what cannot be supported without claiming it does not exist.
state · A0.3 · A0.5-10 · B10
- Visible technical failureDecided
Separate unavailability from absence of knowledge.
state · A0.3 · E6
- Evidence and provenanceFollows from a decision
Show evidence only at the disclosure level authorised for the current user.
panel · B10 · J2 · G3 open
- Non-disclosure of restricted materialDecided
Do not disclose material whose existence the current user is not authorised to know.
state · B10
- Create a requestFollows from a decision
Preserve an unresolved need and refer it to the responsible staff.
flow · A0.4 · A0.5-10 · H4 open
- Conversation historyDecided
Resume a conversation without assuming that earlier answers remain current.
page · D1 · D2 · D3
- Flag an answerDecided
Report a disputed claim and open a review without presuming that the claim is incorrect.
flow · G10